Legal

Refund Policy

Last updated: 25 May 2026

We want you to actually get your Bitcoin into self-custody — not just buy a course. That's why every purchase comes with a straightforward guarantee.

The 14-day outcome guarantee

If, within 14 days of your purchase, your Bitcoin still isn't off the exchange and in a wallet you control, email us and we'll refund you in full. No forms, no friction — we'd rather lose a sale than have an unhappy student.

How to request a refund

Email mufy@getbitcoin.guide within 14 days of your purchase. A short note is all we need — you don't have to explain yourself.

How refunds are paid

Because you paid in Bitcoin, refunds are issued in Bitcoin. We'll refund the amount of Bitcoin you paid, sent to a wallet address you provide. Please double-check the address you give us — a Bitcoin payment sent to the wrong address can't be reversed.

Timing

We process approved refunds promptly — typically within a few business days of agreeing the details with you.

After 14 days

The guarantee covers your first 14 days. If something's gone wrong after that, we still want to hear from you — email us and we'll do our best to make it right.

Contact

Questions? Email mufy@getbitcoin.guide.